What’s Next for Customer Experience in Contact Centers, Big or Small

Meet Athena AI, Connex's super cool AI built to shake things up in customer engagement. With awesome features like AI Agent, AI Guru, AI Analytics, Automatic Speech Recognition, and Text-To-Speech, Athena takes communication to the next level, making work smoother and interactions way better.

Athena AI: making 'artificial intelligence' seriously cool

AI Agent
Let AI do the heavy lifting when it comes to customer queries. With quick and spot-on responses, communication gets smoother, and your customers stay happy.

AI Guru
Your team’s new best friend. AI Guru makes work a breeze by handling tasks, solving queries in a snap, and giving productivity a well-deserved boost.

AI Analytics
Keep your team on top of their game with real-time insights and smart suggestions. Better support, smarter decisions, and happier customers—it's a win-win.

Text-To-Speech
Turn your text into voices that sound real, not robotic. It’s a game-changer for accessibility and makes everything way more engaging for everyone.

Automatic Speech Recognition
Let voice automation take the wheel. From faster calls to better customer experiences, this is the shortcut your business has been waiting for.